Owner’s Representative

Elements of the Owner’s Representative Process Include:

• Validation of Functional Requirements: work with owners, architects and consultants to clearly identify expected results for technology
• Review plans: ensure code and specifications are met and systems interoperability lines up with expected outcomes. Verify functional requirements are satisfied by proposed solutions
• Clarify scopes of work: call out duplication and missing gaps between systems and implementation teams
• Represent the owner: single point of contact between contractors and designers and attend key meetings providing communications and documentation
• Review proposals: review bid packages from subcontractors, vendors and service providers to verify plans are realized and the functional requirements are achieved
• Technical point of contact: single point of contact for all owner’s technology decisions
• Review estimates and timelines: verify key requirements are satisfied and dependencies are respected in the project plan and scheduling
• Facilitate owner approvals: work with GCs and sub-contractors on work order and change order approvals, perform work sign-off and acceptance walk-throughs
• Review documents: required permits, license and insurance bonding, evaluate requirements and options for procurement coverage
• Assist the owner: help with selecting technology service providers, provide pricing and timelines for owner’s approval to meet construction schedule
• Quality control: audit quality assurance and control procedures for the technology work packages, perform random QC checks during construction
• Monitor and inspect: review items as completed and accept work packages as completed, ensure functional requirements are satisfied
• Work in progress: substantiate development of subcontractors’ and vendors’ work and approve scope of values payment authorization
• Trim out and final: ensure completion of commissioning, testing and system certifications are and all punch list items are finalized
• Review and approval:  final as-built documentation and sign-off on completion and hold back release
• Training: assist with scheduling and operations training, work with operational stakeholders to maximize knowledge transfer
• Certificate of Occupancy: work with stakeholders and supporting teams to ensure functional requirements are met at project completion
• Operations plan: compile equipment and systems manuals, warranties and contact information for troubleshooting
• Transition to ownership: secure final sign-off and facilitate the transition of the relationship